Our core competency is managing end customer interactions across channels spanning the entire customer lifecycle. This includes all customer contacts from acquisition to service to technical support to loyalty management, retention and up sell/ cross sell, lead generation, appointment setting, survey activities across phone/ email/ chat. We provide our CLM services from our 2 global delivery centres located in the India. Our expertise spans a wide spectrum of products and services for the banking and financial, telecom and technology, government, state and education, utilities and travel and hospitality industries.